Shipping

Within Germany
We'll ship your purchases as quickly as possible. The shipping is free.

Other countries

Shipping costs for addresses outside Germany, yet within the EU, are 8.00 EUR, for all other countries 17.00 EUR.

Pay as you like

Invoice: Pay within 10 days on receipt of invoice. Purchases on account are applicable for individuals only.

PayPal: Customers from countries other than Germany can use PayPal Service to settle the account.

Prepayment: Please transfer the total amount beforehand, stating your full name and your customer or invoice number respectively. The amount ist payable to:

Ronald Schoen
account number: 8655502
bank code: 20090500
Netbank

Additional information for international money transfers:

IBAN: DE40 2009 0500 0008 6555 02
SWIFT BIC: GENODEF1S15

Please don't forget the shippment fee (if applicable).

Our warranty

Our guarantee for defects which can be attributed to insufficient or defective processing of materials used by us covers the time period of 24 months (for batteries 6 months) from the date of purchase. In any case if you have any reason for complaint, please don't hesitate to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Returns policy

We take pride in our high level of customer satisfaction and our service reputation.
If for any reason you are not satisfied with any part of your purchase, return the item/s in their original condition within one month. We will be happy to exchange or issue a refund at our discretion.

As an added service, shipping will NOT be charged (applies to Germany, Austria, Switzerland and Netherlands only). Exchanges requested by courier will incur an extra charge (amount) being the difference between airmail and courier charge to your destination. Shipping and handling fees are not refundable (applies to all countries other than Germany).

If you need more help or information please click This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Address for Returns and Exchanges: Ronald Schoen, Jadeweg 17, 13581 Berlin.

Applicable law

These terms are governed by and will be construed in accordance with German law only.

Severability clause

If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:

1. the validity or enforceability in that jurisdiction of any other provision of this Agreement; or
2. the validity or enforceability in other jurisdictions of that or any other provision of this Agreement.

 

The German version of these terms of use shall apply in the event of discrepancy, dispute or lack of clarity.

Ronald Schoen
Jadeweg 17
13581 Berlin

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Additional information